to manage and retain, communicate and transfer critical
knowledge in small and medium size organizations with powerDOCUMENTS.
"Knowledge Retention: How to manage knowledge in small
and mid-size companies."
"Wissen managen in kleinen und mittelständischen
Unternehmen (KMU)." (german, pdf, 200kb)
Management of Intellectual
Capital is gaining in meaning in today´s age of knowledge
society in all forms of organizations. In an environment of
global markets and ever increasing integration of products
and services, the use of purposeful and critical knowledge
and the expertise of employees is becoming more important.
The conditions to persue this, are often more favorable in
small and medium size companies than in the large organizations.
Large organizations spend significant amount of resources
towards downsizing their knowledge management solutions into
small units. This is to take advantage of small and manageable
solutions. For example, to simulate the advantages of informal
face to face contacts, a lot of technical effort is involved.
In small and medium size organizations, this is everyday work.
So small and medium size organizations
can use this natural advantage to a better management of their
"Knowledge" and motivate their employees for :
- Transparency and a flat
- Possibility of a quick and
an informal exchange of information
- Trustworthy and homely corporate
It is much easier in small
and medium size organizations to support the management through
"Knowledge" using proper IT infrastructure . This
reduces the cost per employee and furthermore, the success
is achievable in a much shorter period.
Loss and Knowledge Retention
Problem Areas of Knowledge
Loss and Knowledge Retention
Six Steps to successful "Sharing and Retention"
of Knowledge using powerDOCUMENTS
1: Identification of the "real" Problem.
Step 2: Identify
which knowledge is to be retained, and specify how and in what
Step 3: Definition
of the Knowledge Retention Process and the role of employees
to capture and manage critical and valuable knowledge.
Integration and Setup of Knowledge Retention Process as a
firm component of added value in your Organization.
5: Customizing powerDOCUMENTS in a hierarchical tree structure, creating knowledge documents and laying down
the rules for "Knowledge Retention Process" with
its role models.
Step 6: Supervision and Assistance in
feedback and transfer
of Knowledge back into the Organization.
We wish you a lot of luck to
create your own knowledge retention solution using this concept
and the software tool powerDOCUMENTS. If you have any further questions
regarding knowledge retention in small and medium size organizations,
we would be happy to help you. The team can be reached at
the following email address: firstname.lastname@example.org
Lehner F. (2000). Organizational
Memory. Konzepte und Systeme für das organisatorische
Lernen und das Wissensmanagement. München.
North K. (1998). Wissensorientierte
Unternehmensführung: Wertschöpfung durch Wissen.
Probst G., Raub S., Romhardt
K. (1999). Wissen Managen. Wie Unternehmen ihre wertvollste
Ressource nutzen. 3. Auflage. Wiesbaden.
Romhardt K. (2002). Wissensgemeinschaften:
Orte lebendigen Wissensmanagements. Dynamik, Entwicklung,
Wuppertaler Kreis e.V. (2000).
Wissensmanagement in mittelständischen Unternehmen.
(c) Copyright by KLV Unternehmenberatung
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Germany - All rights reserved. No part of this content may reproduced,
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